Frequently Asked Questions
What is SocialPost?
SocialPost.ai is an AI-powered social media platform built to make creating, scheduling, and optimizing your content effortless. Our proprietary AI and custom large language model help you:
- Generate 30 days of content in minutes
- Keep your branding consistent with our built-in brand kit and brand voice settings
- Save & organize your topics for faster post creation
- Schedule at the best times to reach your audience
- Automatically tailor posts for each platform to maximize engagement
Plus, our built-in analytics and insights help you stay consistent, measure performance, and grow your online presence like a pro.
Who can use SocialPost?
SocialPost.ai is designed for anyone who wants an easy, done-for-you tool to level up their social media:
- Personal brands who want to look polished and consistent online
- Small businesses & entrepreneurs who need to attract customers without hiring an agency
- Agencies that want to scale client content creation and scheduling
- Enterprises keeping multiple teams, products, or services visible across multiple channels
- Marketers, sales agents, and professionals who rely on social media to build trust, generate leads, and grow influence.
Who is SocialPost.ai for?
SocialPost.ai is designed for anyone who wants an easy, done-for-you tool to level up their social media:
- Personal brands who want to look polished and consistent online
- Small businesses & entrepreneurs who need to attract customers without hiring an agency
- Agencies that want to scale client content creation and scheduling
- Enterprises keeping multiple teams, products, or services visible across multiple channels
- Marketers, sales agents, and professionals who rely on social media to build trust, generate leads, and grow influence.
How is SocialPost.ai different from other social media tools?
- 30-day content generation — plan a whole month at once
- Brand kit + voice for consistent on-brand messaging
- Platform-specific tailoring so each post is optimized for its channel
- Lowest pricing in the market while delivering premium features
- Personalized founder access — book a free strategy call directly with Greg, our founder.
Do you offer a free plan?
We’ve retired our old free plan to ensure long-term sustainability. However, every plan includes a free 14-day trial and we also offer a 30-day, no-questions-asked money-back guarantee so you can experience SocialPost.ai risk-free before committing.
What does the Rookie Plan include?
Our Rookie Plan is just $10/month (about 33 cents/day) and includes:
- 30-day content generation
- Brand kit & voice
- Saved topics for easy post generation
- Best-time-to-post scheduler
- Platform-specific post optimization
- Analytics dashboard
- Direct access to founder strategy calls
How do I get started with SocialPost?
Sign up for a free 14-day trial on our website in under two minutes and start boosting your social media presence immediately.
Can I request a personalized demo?
Yes! Book a personalized demo here: https://calendly.com/greg-socialpost/socialpost-demo — we’ll walk you through the platform live and answer all your questions.
What social media platforms can I publish to?
Currently, SocialPost.ai supports LinkedIn, Facebook, Instagram, Threads, and X (Twitter). YouTube support is also available, with more integrations coming soon.
Can I save and reuse my posts?
Yes! Save your best-performing content to your personal library, repurpose it across platforms, and maintain a consistent posting schedule and tone.
How is the number of generated posts per month counted?
Each instance of AI-generated content (text or image) counts as one generation toward your monthly limit.
Is my data secure?
Absolutely. We use advanced encryption and adhere to strict privacy policies. Your content, connected accounts, and analytics data remain secure and confidential.
What kind of support do you offer?
We provide 24/7/365 email support with an average response time under one hour. For immediate help, you can also call our free support line at +1-844-NOW-POST.
What is your refund policy?
Beyond our 14-day free trial, we offer a 30-day, no-questions-asked money-back guarantee. If SocialPost.ai isn’t right for you, simply contact support within 30 days and we’ll refund you.
Can agencies and larger teams use SocialPost.ai?
Yes. SocialPost.ai’s scheduling, collaboration, and analytics features make it easy to manage multiple brands or clients. We’re also rolling out shared content calendars and team permissions in upcoming releases (great for agencies).
I’m not sure which plan is right for me. Who can help?
Our team is happy to advise you on the plan that fits your needs. Just contact support or book a free call in the Strategy section of the app.
How do you handle feature requests?
We love hearing from our users. Submit your feature requests here: https://app.socialpostai.com/contactSupport, and our product team reviews every suggestion.
Can I measure ROI from my posts?
Yes. Our analytics dashboard shows impressions, engagement, click-throughs, and conversion metrics to help you see the business impact of your posts — and we’re expanding into attribution and ROI tracking in upcoming updates.
Is SocialPost.ai mobile-friendly?
Yes. You can create, schedule, and monitor your posts from any mobile browser, and we’re launching a dedicated mobile app soon.