Frequently Asked Questions

SocialPost.ai is an AI-powered social media platform built to make creating, scheduling, and optimizing your content effortless. Our proprietary AI and custom large language model help you:

• Generate 30 days of content in minutes
• Keep your branding consistent with our built-in brand kit and brand voice settings
• Save & organize your topics for faster post creation
• Schedule at the best times to reach your audience
• Automatically tailor posts for each platform to maximize engagement

Plus, our built-in analytics and insights help you stay consistent, measure performance, and grow your online presence like a pro.

SocialPost.ai is designed for anyone who wants an easy, done-for-you tool to level up their social media:

• Personal brands who want to look polished and consistent online
• Small businesses & entrepreneurs who need to attract customers without hiring an agency
• Agencies that want to scale client content creation and scheduling
• Enterprises keeping multiple teams, products, or services visible across multiple channels
• Marketers, sales agents, and professionals who rely on social media to build trust, generate leads, and grow influence.

Yes. The Free plan is $0 forever and never asks for a credit card. When you need more channels, brands or seats, the Founder plan ($49/month) and Team plan ($149/month) each come with a 14-day free trial, card required. Move up whenever it makes sense for you.

The Free plan is $0 forever with no credit card required. It includes 2 social channels, 1 brand, 1 user, 100 text posts per month, 5 images per month, 15 scheduled posts per month and 2 watermarked carousels per month.

 Getting started takes less than two minutes. Create your account, connect your social profiles, and start creating and scheduling posts instantly. You can start for free with no credit card required and use the free plan forever. 

Yes! Book a personalized demo here: https://calendly.com/greg-socialpost/socialpost-demo — we’ll walk you through the platform live and answer all your questions.

Currently, SocialPost.ai supports Facebook, Instagram, LinkedIn, X (Twitter), Threads, and YouTube. More major social media platforms and integrations are coming soon.

Yes! Save your best-performing content to your personal library, repurpose it across platforms, and maintain a consistent posting schedule and tone.

Free includes 100 text posts per month. Founder ($49/month) includes unlimited text generation within fair use of 500 posts per month, and Team ($149/month) includes unlimited text generation within fair use of 1,500 posts per month. You get a warning near the limit; nothing is blocked mid-month and nothing is charged. Both paid plans start with a 14-day free trial.

Yes. SocialPost uses secure infrastructure and encrypted access tokens to protect your connected accounts and data. We only access platform data with your permission and use it solely to publish, schedule, and retrieve analytics for your posts. You can revoke access at any time, and we process verified data deletion requests within 30 days.

We provide 24/7/365 email support with an average response time of a few hours. Our team is always available to help with questions, setup, or troubleshooting so you can keep posting without interruptions.

Yes. Our Team plan supports agencies and larger teams with role based access including Admin, Manager, and Team Member. Content can also go through approval workflows before publishing, making it easy to manage multiple people and maintain quality across accounts.

 Our team is happy to help you choose the plan that fits your needs. You can contact support or book a free demo here: https://socialpost.ai/book-a-demo

We love hearing from our users. You can share feature requests and ideas with our team in our Discord community: https://discord.com/invite/Dxf3n9qncc. Our product team reviews feedback regularly when planning new features.

Yes. Our analytics dashboard shows impressions, engagement, click-throughs, and conversion metrics to help you see the business impact of your posts — and we’re expanding into attribution and ROI tracking in upcoming updates.

Yes. SocialPost works on mobile browsers with a mobile friendly web app that allows you to create, edit, and schedule posts on the go. For the best experience we recommend using SocialPost on desktop, while we continue improving the mobile experience.