Frequently Asked Questions

SocialPost.ai is an AI-powered social media platform built to make creating, scheduling, and optimizing your content effortless. Our proprietary AI and custom large language model help you:

• Generate 30 days of content in minutes
• Keep your branding consistent with our built-in brand kit and brand voice settings
• Save & organize your topics for faster post creation
• Schedule at the best times to reach your audience
• Automatically tailor posts for each platform to maximize engagement

Plus, our built-in analytics and insights help you stay consistent, measure performance, and grow your online presence like a pro.

SocialPost.ai is designed for anyone who wants an easy, done-for-you tool to level up their social media:

• Personal brands who want to look polished and consistent online
• Small businesses & entrepreneurs who need to attract customers without hiring an agency
• Agencies that want to scale client content creation and scheduling
• Enterprises keeping multiple teams, products, or services visible across multiple channels
• Marketers, sales agents, and professionals who rely on social media to build trust, generate leads, and grow influence.

• 30-day content generation — plan a whole month at once
• Brand kit + voice for consistent on-brand messaging
• Platform-specific tailoring so each post is optimized for its channel
• Lowest pricing in the market while delivering premium features
• Personalized founder access — book a free strategy call directly with Greg, our founder.

SocialPost lets you get started completely free, forever. No trials, no forced upgrades, no credit card needed. Whether you are managing a couple of profiles or scaling across brands and teams, you can move up whenever it makes sense for you.

The Creator plan is Free Forever and built for individuals getting started. It includes everything needed to consistently create and publish content:

• 30 day content generation

   

• Brand kit and voice settings

   

• Saved topics for faster posting

   

• Best time to post scheduling

   

• Platform specific optimization

   

• Core analytics dashboard

Upgrade anytime as your needs grow.

Getting started takes less than two minutes. Create your account, connect your social profiles, and begin generating content instantly, no credit card required.

Yes! Book a personalized demo here: https://calendly.com/greg-socialpost/socialpost-demo — we’ll walk you through the platform live and answer all your questions.

Currently, SocialPost.ai supports LinkedIn, Facebook, Instagram, Threads, and X (Twitter). YouTube support is also available, with more integrations coming soon.

Yes! Save your best-performing content to your personal library, repurpose it across platforms, and maintain a consistent posting schedule and tone.

Each instance of AI-generated content (text or image) counts as one generation toward your monthly limit.

Absolutely. We use advanced encryption and adhere to strict privacy policies. Your content, connected accounts, and analytics data remain secure and confidential.

We provide 24/7/365 email support with an average response time under one hour. For immediate help, you can also call our free support line at +1-844-NOW-POST.

Beyond our 14-day free trial, we offer a 30-day, no-questions-asked money-back guarantee. If SocialPost.ai isn’t right for you, simply contact support within 30 days and we’ll refund you.

Yes. SocialPost.ai’s scheduling, collaboration, and analytics features make it easy to manage multiple brands or clients. We’re also rolling out shared content calendars and team permissions in upcoming releases (great for agencies).

Our team is happy to advise you on the plan that fits your needs. Just contact support or book a free call in the Strategy section of the app.

We love hearing from our users. Submit your feature requests here: https://app.socialpostai.com/contactSupport, and our product team reviews every suggestion.

Yes. Our analytics dashboard shows impressions, engagement, click-throughs, and conversion metrics to help you see the business impact of your posts — and we’re expanding into attribution and ROI tracking in upcoming updates.

Yes. You can create, schedule, and monitor your posts from any mobile browser, and we’re launching a dedicated mobile app soon.